Omifun Terms and Conditions and Return Policy
Thank you for shopping at Omifun. We take pride in the quality of our handmade soaps.
Your satisfaction is important to us.
1. Products
- All soaps are handmade in small batches and may vary in color, shape, or scent.
- Ingredients are listed; customers should check for allergies before purchase.
- Omifun is not responsible for allergic reactions.
2. Orders and Payment
- Orders are processed in the order received.
- Payment is required at purchase.
- Orders may be canceled due to availability or errors.
3. Shipping and Delivery
- Orders ship within 3 to 7 business days.
- Delivery times vary depending on location.
- We are not responsible for delays or incorrect shipping details provided by the customer.
4. Returns and Refunds
- All sales are final due to the hygienic nature of the products.
- Damaged or incorrect items must be reported within 7 days.
- Refunds are issued only if items cannot be replaced or are incorrect.
- Refunds are processed within 5 to 10 business days.
- We are not responsible for lost or stolen delivered packages.
5. Intellectual Property
- All content, images, and branding belong to Omifun and may not be used without permission.
6. Limitation of Liability
- Omifun is not liable for indirect or consequential damages from product use or website access.
7. Changes to Terms
- Policies may be updated at any time and will be published on the website.
8. Contact Information
Return and Refund Policy
Thank you for shopping at Omifun. We take pride in the quality of our handmade soaps.
Customer satisfaction is important to us. Please review our policy below.
Returns
Due to the personal and hygienic nature of our products, all sales are final.
We do not accept returns or exchanges.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 to 7 days of delivery with:
- Your order number
- Description of the issue
- Photos of the product and packaging
We will arrange a replacement or provide a suitable solution.
Refunds
Refunds are issued only if:
- The product is damaged and cannot be replaced
- You received the wrong item and do not want a replacement
Approved refunds will be processed to your original payment method within 5 to 10 business days.
Missing Packages
We are not responsible for packages marked as delivered but not received.
Please contact your delivery provider. Returned packages due to incorrect address can be reshipped at your cost.
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