Omifun Terms and Conditions Summary |
1. Products:
📝All soaps are handmade in small batches.
📝Variations in color, shape, or scent are normal.
📝Ingredients are listed, but customers should check for allergies before purchase.
📝Omifun is not liable for allergic reactions.
2. Orders and Payment:
📝Orders are processed in the order received.
📝Payment is required at the time of purchase via PayPal or credit card.
📝Orders can be canceled due to availability or errors.
3. Shipping and Delivery:
📝Orders ship within 3–7 business days after payment.
📝Shipping time depends on the destination.
📝Omifun is not responsible for carrier delays or incorrect customer info.
4. Returns and Refunds:
📝No returns accepted due to the nature of the products.
📝Damaged or incorrect items must be reported within 7 days for resolution.
5. Intellectual Property:
📝All website content (images, logos, branding) belongs to Omifun and may not be used without permission.
6. Limitation of Liability:
📝Omifun is not liable for indirect or consequential damages from product or website use.
7. Changes to Terms:
📝Terms may be updated at any time. Updates will be posted on the website.
8. Contact Information:
📧 Email: nasapa@omifun.co.uk
📍 Mailing Address: 11 Plantation Street, Consett, County Durham DH8 7PP
📞Phone: +44 1234 567890
Return and Refund Policy |
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⚠️❌ Returns
Due to the personal and hygienic nature of our products, all sales are final. We do not accept returns or exchanges.
⚠️📦 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3–7 days of delivery with the following:
✅ Your order number
✅ A description of the issue
✅ Photos of the product and packaging
We’ll do our best to replace the item or offer a suitable solution
⚠️💳 Refunds (If Applicable)
Refunds are only issued under the following conditions:
✅The product arrived damaged and cannot be replaced
✅You received the wrong item and do not wish to receive a replacement
Once your request is reviewed and approved, a refund will be processed to your original payment method. Refunds may take 5–10 business days, depending on your bank or payment provider
⚠️📬 Missing Packages
We are not responsible for lost or stolen packages marked as delivered. Please contact your local carrier to investigate. If a package is returned to us due to an incorrect address or failed delivery attempt, we can reship it at your expense.
📞 Contact Us
If you have questions about your order or this policy, contact us at:
📧 Email: nasapa@omifun.co.uk
📞 Phone: +44 1234 567890